Privacy policy

 

Privacy Policy – Sneakjoy

At Sneakjoy, your privacy is our top priority. We’re committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you shop with us—whether you’re buying sneakers, loafers, or boots.

By using our website, you agree to the terms of this Privacy Policy.

1. Data We Collect

Personal Information
We collect the following details when you make a purchase or contact us:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (securely processed via third-party providers)

Usage Information
Automatically collected to help us understand how you interact with our site:

  • Pages visited

  • Time spent on each page

  • Navigation and click behavior

Cookies & Tracking
We use cookies to improve your browsing experience, personalize content, and gather analytics. Cookies are small text files stored on your device.

2. How We Use Your Information

  • Order Fulfillment: To process and ship your shoe orders.

  • Customer Experience: To understand how users interact with our store and improve site functionality.

  • Communication: To send order confirmations, respond to inquiries, and (with consent) share promotional offers.

3. Data Security

We take appropriate security measures to protect your data:

  • Encrypted storage of sensitive data

  • Use of secure, PCI-compliant payment gateways

  • Restricted access to personal information

4. Cookies & Preferences

We use cookies to:

  • Enable essential website functions

  • Analyze user behavior

  • Offer personalized shoe recommendations

You can disable cookies via your browser settings, though some features may not work correctly.

5. Third-Party Sharing

We only share information with trusted partners essential to our operations:

  • Payment Processors (e.g., Stripe, PayPal)

  • Shipping Providers (for delivery and tracking)

  • Email Services (for order updates and newsletters)

  • Review Platforms (to collect and display customer feedback)

👉 We do not sell your personal data to third parties.

6. Your Rights

  • Access/Update: Request a copy or correction of your personal data.

  • Delete Data: Ask us to remove your data (unless required to retain for legal/transactional purposes).

  • Marketing Opt-Out: Unsubscribe from promotional emails at any time via the link provided.

  • Cookie Management: Adjust settings via your browser or cookie preference tools.

7. Communications

Messages sent through our contact form or via email may be stored to help us assist you better. We treat this correspondence as confidential.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. The latest version will always be available on our website.

9. Contact Us

For any questions about your privacy or to exercise your rights, please contact us through our Contact Us page.

Sneakjoy
Shoes that bring comfort, style, and joy to every step.